Notation based on the Specified Commercial Transactions Law

Seller / Utsuwa and antiques Stem

Name of management manager / Shimonishi Miki

Address: Kamiru 274 Kawaramachidori Marutamachi, Kamigyo-ku, Kyoto City, Kyoto Prefecture 602-0862

TEL / 070-2181-4605

MAIL / utsuwatokobutsu.kan@gmail.com

 

・Sales price

  Each product page contains tax.

 

・Explanation of fees other than product prices

  Shipping fees, bank transfer fees

 

・Application validity period

  It will take within 5 days of your order. If payment is not made for 5 days after placing your order, we assume that you are not willing to purchase and your order will be automatically cancelled.

 

・Sales quantity

  Determined for each product

 

・Delivery date

     After payment is confirmedWe will ship within 5 days.

 

・Payment method

  Bank transfer, credit card payment,Shopify Pay, Apple Pay, Google Pay, PayPal

 

・Payment deadline

  It will be within 5 days of sending the confirmation email.

 

・Regarding defective products

  Please contact us immediately after the product arrives. Please note that we cannot accept returns unless the product is defective.Depending on the work, it can be distorted or concave to create a shape and flavor as an art piece.There may be convex or cracks. Please check the images carefully before purchasing.I hope. 

  The color and texture of the product may vary depending on the situation at the time of photography. It may also vary depending on the monitor you view. Regarding artists' ceramics, even if multiple items have arrived with the same item, there will be differences in each item. If you would like to check the condition, please contact us before purchasing.

 

・Regarding returns

  [Return deadline]

  Returns are only possible in cases of defective products. Please contact us within 3 days of receiving the product. We will contact you with an email with information on the return procedure. We cannot accept orders if more than 4 days have passed, so please make sure to check the products delivered carefully.

  [Return shipping fee]

  If the product is defective or shipped incorrectly, please return it with cash on delivery.

  [In the event of this mistake]

  If the product is defective or the product is shipped incorrectly, we will ship the replacement and refund the money. However, if you cannot exchange items such as sold out or one-of-a-kind items, the product price will be refunded. When shipping alternative products, we will cover the shipping costs. Please note that items that have been used are not eligible for returns or exchanges.

  Please let us know by email within 3 days of receiving the product. If you send the item without contacting us, we may not be able to accept your order, so please be sure to contact us in advance by email.

  *If you pay by credit card, the billing amount will be revised (cancelled) once the returned item arrives, but due to the closing date of your credit, once the full amount has been charged, the return may be refunded upon the next billing.

  *All about second-hand goodsAs this is a one-of-a-kind item, cancellations and returns may be a nuisance to other customers.ofWe do not accept any of this. Please consider before placing your order.

 

・Information of second-hand goods dealer license

  Kyoto Prefectural Public Safety Commission Permit: No. 611221930012

・Eligible invoice business registration number

　   T5810756046951